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Customers are sources of survival for
corporations. Identifying existing and potential customers
is precondition to understand customers’ business
requirements and to create customized solutions for them.
Customer Relationship Management (CRM) suit
inter-Pusula, brings closed-loop customer insight
management and turns operational staff to well equipped
sales force.
This centralized customer management tool is
designed for all contacts, customers and portfolio managers.
Unique customer and contact definitions are kept
relationally with document management to provide operational
control and feed analytical CRM with qualified data
Key Benefits of
inter- Pusula
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Personalized service offers through all distribution
channels are managed centrally to maintain strategic
consistency in all marketing communications.
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Customer Segmentation,profiling and propensity allows to
provide consultancy that meets the customer's needs the
best.
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Customer orders, processes, documents, service
issues, overdue invoices, account balances monitored
through single platform to provide a 360 degree
customer view and improve sales efficiency.
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Teller
Sales module turns even cashiers into well equipped
sales force.
Highlights
of inter-Pusula:
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CRM
architecture integrating and separating sales and
operations functions.
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Flexible architecture to support all retail and
corporate customers and contacts.
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Data
entry process with warning and control features
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Strong
customer repetition system and customer history
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Integration with MS Active Directory and HR Packages
for secured user rights management
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Integration with process and document management
systems
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Easy
signature control
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OFAC
and Black List Controls
Technical
Highlights ;
Developed in .NET 2.0 as thin client.
MS SQL Server 2005
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Web
based presentation Layer
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Active
Directory or LDAP 3.0 compliant Directories for
validating user names and passwords.
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Powerful mechanisms for connecting to 3rd
party Enterprise Systems through XML,Web Services and
.Net
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